Amazon Web Services Portfolio | Scopic https://scopicsoftware.com/technology/amazon-web-services/ New Website Wed, 03 Apr 2024 18:47:25 +0000 en-US hourly 1 https://scopicsoftware.com/wp-content/uploads/2020/03/cropped-Scopic-Icon-32x32.png Amazon Web Services Portfolio | Scopic https://scopicsoftware.com/technology/amazon-web-services/ 32 32 Abby Connect  https://scopicsoftware.com/portfolio/mobile/abby-connect/ Fri, 10 Feb 2023 15:15:15 +0000 https://scopicsoftware.com/?post_type=project&p=51066 The post Abby Connect  appeared first on Scopic.

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Abby Connect  

The Secret to Converting More Callers into Customers  

A Premium Solution for Better Customer Experiences  

The Challenge 

Customer service is vital for any business success. Without it, thousands of companies miss on the opportunity to convert more leads to clients. But in today’s busy world, the average business has to deal with lots of calls, chats, messages, and SMS incoming from customers on a daily basis. With all this noise, it’s easy to get distracted and put your customer support efforts on the back burner.  

The Vision

Abby Connect provides live receptionist and chat support services, ensuring your customers get the best possible client experience. The solution is available as both a web portal and a mobile app. The portal provides everything you need to organize and track your customer support activities easily. The mobile app is a more compact version of the web portal, allowing clients to manage everything on the go.  

The Scopic Solution

Abby Connect partnered with Scopic to create the advanced web portal and mobile app (available on Android and iOS). The portal aids smooth customer success management as we ensured all important information can be easily accessed and filtered from a single dashboard. What’s more? Our developers built an advanced mobile app that syncs with your phone so you can take calls and messages all from one place. We also integrated a status feature where you can update your availability and ensured you get quick access to your Customer Success Manager so you can give real-time feedback.  

Visit the application

Calls & Texts from a Business Phone

New & Improved Dashboard with Analytics

Activity Rating & Instant Feeback

Simple Status Updates

Global Search Functionality

Proactive Activity Screening

Skills Involved:

Amazon Web ServicesAndroid DevelopmentiOS DevelopmentNode.JSReactSalesforce SDK
Agile DevelopmentCross-Platform DevelopmentMobile App DevelopmentNative Mobile DevelopmentUser Tracking Systems

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]]> SYRF https://scopicsoftware.com/portfolio/mobile/syrf/ https://scopicsoftware.com/portfolio/mobile/syrf/#respond Tue, 25 Aug 2020 17:21:09 +0000 https://scopicsoftware.com/?post_type=project&p=38344 The Powerful Mobile App That Delivers Reliable, Real-Time Sailing Data

The post SYRF appeared first on Scopic.

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SYRF

Accurate, Real-time Data for Tracking Yacht Races

High performance, low latency feed.

main syrf

The Sailing Performance Challenge 

In sailing, the use of data analytics is on the rise. Data analytics helps to make better decisions, resulting in a better performance. With the vast majority of sailors around the world competing in handicap racing, the challenge is to improve their experience by giving data-based support to boost the accuracy and usability of existing systems and rules. Enthusiasm and involvement are frequently undermined by the perception that the rating rules are unfair, so the challenge lies in helping these rules improve.

The Vision Behind the App

The company aimed to provide a robust solution that would gather data through mobile devices. This would be applied in the sport of sailing. Their vision was to use the data to analyse the performance of the boats and as such be able to make better decisions.

The company needed it to be designed specifically to capture such information with additional utility components such as geolocation through a user-friendly interface. They trusted Scopic to turn their idea to life.

vision syrf

The Scopic Solution

Scopic participated in shaping the client’s product and completing an MVP for the SYRF mobile application. Our backend experts created a central database that gathers real-time information from regattas and races that are run through the mobile app. The platform is also able to communicate with ORC databases and other third party applications. Some of the features offered to the users are:

Real- time GPS location tracking

Analyzing data and showing live race results

Live simulation of sailing

Live race scoring

Regatta Competition Management

And more!

solution

Skills Involved:

Amazon Web ServicesGPSMySQLReact NativeResponsive Design

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let's get started!

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The post SYRF appeared first on Scopic.

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